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Terms and conditions

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Disclaimer for MCLORD

If you require any more information or have any questions about our site’s disclaimer, please feel free to contact us by email at mclordgroup@gmail.com. Our Disclaimer was generated with the help of the Free Disclaimer Generator.

Disclaimers for Aquaro.in

All the information on this website – https://aquaro.in/ – is published in good faith and for general information purpose only. aquaro.in does not make any warranties about the completeness, reliability and accuracy of this information. Any action you take upon the information you find on this website (aquaro.in), is strictly at your own risk. aquaro.in will not be liable for any losses and/or damages in connection with the use of our website.

From our website, you can visit other websites by following hyperlinks to such external sites. While we strive to provide only quality links to useful and ethical websites, we have no control over the content and nature of these sites. These links to other websites do not imply a recommendation for all the content found on these sites. Site owners and content may change without notice and may occur before we have the opportunity to remove a link which may have gone ‘bad’.

Please be also aware that when you leave our website, other sites may have different privacy policies and terms which are beyond our control. Please be sure to check the Privacy Policies of these sites as well as their “Terms of Service” before engaging in any business or uploading any information.

Consent

By using our website, you hereby consent to our disclaimer and agree to its terms.

Update

Should we update, amend or make any changes to this document, those changes will be prominently posted here.

 

Warranty Policy

  • In domestic water purifier have 1 year warranty excluding consumable parts.
  • One time 15 days manufacturing defect warranty on consumable parts. If any part gets damaged then the company replaces it with a new part. (Without any transportation charges).In consumable parts company counts sediment filter, carbon filter, copper filter, U.V barral, Membrane, Pre filter.
  • In Electric Parts company count Booster pump, SMPS , Solenoid Valve (S.V) , Micro switch.
  • If there is any problem with the electric part within 1 year, the company replaces it with new parts. In this, on one side the transportation charges are paid by the company and on the other side it is paid by the customer.
  • First time installation on home water purifiers by the company is free. If our technician is not available at any location, in this case the company pays the installation charges (maximum Rs 500) to the customer for the installation. In this situation the customer can take service from a local technician. This does not affect the warranty of the product.
  • The company provides free digital service support through videos images and video calling with expert team.
  • Home service is chargeable, it is not free, when the customer demands a technician at home the company provides home service and the customer pays the service charge to the technician. Service charges are Rs 200 to Rs 400 depending on the travel distance of the technician.
  • If the product gets damaged due to transportation, companies cover it on warranty and replace the damaged product or specific part.

 

Refund and Returns Policy

 

Overview

 

  • In case customer orders wrong product, in this case our customer service team cancels the product order and re-makes the order as per customer’s choice
  • If the customer is not able to receive the product at the time of delivery. And the customer wants to cancel the order, in this case the company charged 10 percent of the product amount from the customer (as the company pays the transportation charges on both sides). And if the order is prepaid then the company issues the refund to the customer’s account.
  • If the customer wishes to receive the product but the transport company is not able to make the delivery, in this situation the customer applies for cancellation and refund and within 24 working hours the company issues the refund to the customer.
  • The Company will not accept any cancellations while the product is in transit.
  • If the transport company does not deliver the product within a maximum of 12 days. In this case the customer applies for cancellation. Our team contacts the transport company and verifies the issue and our team finds the delay on the part of the transport company, hence the company gives full refund to the customer.
  • To cancel any order, customers should contact our customer care team. Our team helps in calculation of orders.

 

 

Shipping Policy For India

 

  • Our company sends the product to the courier company within 6 -12 working hours after the order.
  • We are associated with trusted shipping aggregators. Hereby we provide secure and fast shipment all over India.
  • Transport time depends on the mode of transport. We also provide air transportation facility on customer demand.
  • Our Average product delivery time is 2-6 days in india, time depend on distance. If the time limit exceeds 6 days, so our team contacts the transport company and tries to provide the shipment as soon as possible. And if the transportation company does not deliver the product within 12 days, our company issues a refund to the customer and takes back his product.
  • Tracking of shipments is available on the order page. Customer can track own shipment. We also provide details on WhatsApp on customer demand.
  • The company provides free transportation when a customer purchases a product from the website and the price of the product is more than Rs.300. (Free transportation does not apply to commercial machines.)
  • If the transport company is not able to deliver the product to the customer, then in such a situation the company provides a full refund to the customer.
  • The company provides free and prompt replacement of the product to the customer if the product gets damaged during transportation.
  • The company takes 10 percent advance amount for COD orders. And customer pay the remaining amount on delivery.
  • The Company will not accept any cancellation requests while the product is in transit. If the customer does not receive the product and the product is returned to the company after 3 attempts then in this case the company charges 10% of the amount of the product. Because the company pays transport charges on both sides.

 

Privacy Policy

 

Who we are

Our website address is: https://aquaro.in.

 

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms
Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

 

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

 

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

 

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

 

Where we send your data

Visitor comments may be checked through an automated spam detection service.

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