Refund And Cancellation Policy

  • In case customer orders wrong product, in this case our customer service team cancels the product order and re-makes the order as per customer’s choice
  • If the customer is not able to receive the product at the time of delivery. And the customer wants to cancel the order, in this case the company charged 10 percent of the product amount from the customer (as the company pays the transportation charges on both sides). And if the order is prepaid then the company issues the refund to the customer’s account.
  • If the customer wishes to receive the product but the transport company is not able to make the delivery, in this situation the customer applies for cancellation and refund and within 24 working hours the company issues the refund to the customer.
  • The Company will not accept any cancellations while the product is in transit.
  • If the transport company does not deliver the product within a maximum of 12 days. In this case the customer applies for cancellation. Our team contacts the transport company and verifies the issue and our team finds the delay on the part of the transport company, hence the company gives full refund to the customer.
  • To cancel any order, customers should contact our customer care team. Our team helps in calculation of orders.